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M o n a x,
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Tony Adams
email: tony at atoms.net

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Customer Service Almost as Bad as Netflix
Here is the text I submitted to a How Is Our Customer Service survey from VirginMobileUSA:

really? you actually care? First I email to inform the team that the images were not working for me UNLESS I used Internet Explorer. To me, this is just unacceptable. I can't stand using anything from Microsoft, especially their lame ass browser. I get a response asking me to CALL TO RESOLVE MY PROBLEM. I AM NOT THE ONE WITH THE PROBLEM. I was just reporting a problem out of the goodness of my heart.

Then I get this response telling me to, wait, this is just the most insane part, telling me to ADJUST MY SETTINGS IN IE.

I freaking E.

If anyone else even came close to providing the kind of deal i get from VirginMobile I'd be out of here in hot second.

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